Businesses that understand how communications can enhance customer service and productivity will appreciate the powerful information IP Office Customer Service applications for Agents can deliver.
$7,997.00
Product Description: Avaya IP Office Customer Service Agent (v. R9) – license – 20 users
Product Type: License
Version: R9
License Qty: 20 users
Licensing Details: Avaya Product Licensing and Delivery System (PLDS)
Platform: Windows
Only logged in customers who have purchased this product may leave a review.
The Avaya IP Office R9.1 Virtualized Server Edition ADI License will provide users with many benefits – this license will allow for the primary and secondary server to be mixed, to handle resiliency. Symmetric hardware resources are required.
For staff who are often out of the office, but do not require a laptop, IP Office Mobile Worker keeps them readily accessible. Wherever they are working – with clients, between stores/locations, down the hall, in the warehouse, or on the road – Mobile Worker turns any phone into an extension of their office phone, with many of the call handling features available in the office. Staff give out just one phone number – their office number – and calls ring simultaneously on any other designated phone, making it easy for customers, colleagues and vendors to reach them wherever they are.
This user profile is geared towards office workers using a wired or wireless Avaya phone. It will allow for functions to be enabled with a PC. Features such as audio conferences, enabling them to control the voicemails with an e-client (this requires Preferred Edition). An Office Worker license enables Flare.
The Avaya IP Office Voicemail Pro UMS 1 ADI License will provide users with the ability to enable use of specific messaging feature on their existing Avaya IP Office R9+. These licenses require the Preferred Edition Voicemail Pro License as a prerequisite.
There are no reviews yet.