This user profile is for users for taking customer service calls. This agent license allows a user to use IP Office Customer Call Report. It enables them to with a web browser interface to view key statistics. Everything can be tracked in real time and also allow a supervisor to track their performance with IP Office Customer Call Report.
$395.00
Product Description: Avaya IP Office Customer Service Supervisor (v. R9) – license – 1 user
Product Type: License
Version: R9
License Qty: 1 user
Licensing Details: Avaya Direct International (ADI)
Platform: Windows
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The Office Worker application puts deskbound associates in the communications driver’s seat. Whether in the main office, remote or satellite facility or working from home, users receive a host of time-saving features that speed collaboration and accessibility. They can click-to-call, IM, see their colleagues’ presence status, access corporate directories, control conference calls, and more, right in the desktop applications they already use.
This User Profile is targeted at users with the need for both Mobile Worker and Teleworker functionality. A Power User license enables Flare and enables VoIP mode in one-X Mobile Preferred.
These licenses allows channels on SIP trucked added to the IP Office system. When a channel is used it requires a license, multiple licenses can be combined for a total of number of channels required. SIP called may require VCM channels.
IP Office Teleworker provides small businesses with powerful communications tools to enable home and remote workers to be just as accessible and responsive as employees who work in the office. Teleworker allows small businesses to expand their labor pool by enabling people to work remotely – wherever that may be – with the full array of office phone capabilities.
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